​Details of our services... 

FACES has a 'range' of innovative services designed in direct response to our service user 'families' emerging needs - to our knowledge we are one of a kind.


The majority of our services are delivered by fully trained volunteers, who visit a family in their own home on a weekly basis, to offer both practical and emotional support for issues such as:


  • Domestic Abuse

  • Support for young people and families experiencing issues with Child Sexual Exploitation

  • Help with family finance

  • Help with pregnancy and infants

  • Support with parenting issues

  • Signposting to our partner agencies - such as debt advice.

  • Depression

  • Isolation

  • Victim Support

This list is not exhaustive and we welcome enquiries.

Click here to see what our volunteers say 

Click here to see what our referrers say 

FACES are proud partners in the Early Childhood Partnership. Please take a look at the presentation for more details. Click on the logo to go to the ECP website

"I am grateful for everything that FACES have done. It has been a real help and I'm thankful for everything"

"Just to say thank you very much for all the help given. Our volunteer was lovely and it made a real difference to us as a family in difficult circumstances"

Are you worried about a child? 


We all have a statutory responsibility to safeguard and promote the welfare of children and young people.


If you think a child is being abused or mistreated or you have concerns about the safety of a child, you must speak to somebody immediately. You can call the Multi Agency Support Hub (MASH) on 01234 718700 (office hours) or ring 0300 300 8123 (out of hours.

In an emergency call the police 999

What does it cost...


FACES support services are free and confidential. Services are paid for by our supporters through grants, trusts and donations 

Annual Accounts 31/03/2019


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In September 2020, FACES successfully passed our external ISO 9001 quality audit for management systems for the 4th year running. 


In 2018 the FACES CEO, Wendie Harvey was proud to have been a finalist for the Bedfordshire Business Woman of the year award and a winner of  a 'services to victims' award from the Bedfordshire Police and Crime Commissioner in recognition of her work over the past twenty plus years

In May 2016 we were extremely proud that our Baby FACES Practitioner, Michaela Martindale won a national award for 'Excellence in Public Health and Well-being'.    Pictured here is the FACES CEO collecting the award  from Jane Ellison MP and the Rt Hon Alistair Burt MP.

"Many families in Bedford can testify to the support they have received from FACES with its trained volunteers. So many of the families live under extreme conditions who for whatever reasons, find access to services difficult. FACES have achieved so much since they first started in 1987...... They are the 999 call for so many in Bedford Town" 

Judge Bedfordshire Business Awards. 




In March 2019 we were delighted to have been chosen as the winners for the the High Sheriff Awards 2019. Please take a look at the video which is a lovely testament to our work - we really do feel very proud.  

An award winning organisation...

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